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Check-in
10Jul2025Select date
Check-out
11Jul2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Waterloo Square, St James Boulevard, Newcastle upon Tyne, United Kingdom, NE1 4DN

Rooms & Amenities

Holiday Inn Express Newcastle City Centre offers non-smoking guest rooms with king-size double or twin beds. Each room includes free Wi-Fi, air conditioning, an en-suite power shower, a work desk, a flat-screen TV, and a hairdryer. Family rooms feature sofa beds for children under 12. Wheelchair-accessible rooms have wider doorways and adapted bathroom facilities.

Dining Options

The hotel serves an Express Start Breakfast with hot items like bacon, sausages, and scrambled eggs. The lounge offers coffee and snacks, while the bar provides drinks and a 24/7 snack menu, including pizzas and chicken wings. Nearby, Darby Street in Cooks Hill has pubs, bars, and restaurants serving Thai, pub grub, and more.

Leisure & Nearby Attractions

St James' Park, home to Newcastle United, is a 10-minute walk away. The Discovery Museum and Newcastle Castle are within 0.5 km. The Quayside, with its riverside dining and Millennium Bridge, is 1.5 km away. Sand Dune Adventures at Stockton Sand Dunes offers 4WD tours and sandboarding, a 20-minute drive from the hotel.

Location & Transport

The hotel is a 5-minute walk from Newcastle Central Station, with direct trains to London and Edinburgh. Newcastle Airport is a 15-minute drive away. The A1 motorway is 10 minutes by car. Grainger Town Multi-Storey Car Park is adjacent to the hotel, with variable parking rates.

Services & Accessibility

The hotel has two meeting rooms with natural light, air conditioning, and capacity for up to 30 delegates. Free Wi-Fi, flipcharts, and projectors are available. Pets are welcome for a fee of £25 per night. The property is fully wheelchair-accessible, with visual alarms and Braille signage in public areas. Daily housekeeping is provided.

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From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Room Hot
Max:
2 persons
195 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Standard Twin Room Hot
Max:
2 persons
195 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Standard Double Room Hot
Max:
2 persons
195 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Getting around

All Transportation Options at a Glance

City Centre
Newcastle upon Tyne3000 ft
Airports
Newcastle (NCL) 9.9 mi
Durham Tees Valley (MME) 40.4 mi
Train
Newcastle Central1400 ft
Bus
Bus stop700 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

Waterloo Square, St James Boulevard, Newcastle upon Tyne, United Kingdom, NE1 4DN
Map view
Waterloo Square, St James Boulevard, Newcastle upon Tyne, United Kingdom, NE1 4DN
Nearby
Museum
Discovery Museum
1000 ft
Museum
Life Science Centre
1000 ft
Church
Cathedral Church of St Mary
800 ft
Church
St John the Baptist Church
900 ft
48 Westgate Rd
George Stephenson Monument
2000 ft
Restaurants
Spice of Punjab
500 ft
22 Westmorland Road
The Cloister Cafe
1000 ft
Clayton Street West St Mary's Cathedral
Oscars
1100 ft
Scotswood Road Near Centre for Life & Jurys Inn
Moulin Rouge Cafe and Grill
1600 ft
233 Westgate Road
Tilleys Bar
1100 ft
105 Westgate Rd
Clayton Street Fish And Chip Shop
1400 ft
131 Clayton Street West
New Best Kebabs
1100 ft
106 Westgate Road
George Street Social
1100 ft
45-51 George Street
Pink Lane Coffee
1200 ft
1 Pink Lane
Spudulike
1400 ft
16 Friars St. Eldon Square

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 8 reviews
4/5 based on 1435 reviews
8.6
8.6/10 based on 5371 reviews
#14 of 89 hotels in Newcastle upon Tyne based on Tripadvisor
David
United Kingdom, May  2024
9.0/10

Having a spotlessly clean room with cheerful staff next door was fantastic at this hotel, along with a really nice shower in the room. The service was top-notch and really helpful; the lovely staff made it a great stay. The location was perfect, making it super easy to get around Newcastle with great transport links. The dining experience was pretty good, with all the basics covered. The price was a bargain for the quality received.

Rooms
9.0
The rooms were great, plenty of room, spotless, and with a really nice shower.
Service
9.0
The service was fantastic and the staff were really helpful.
Location
10.0
The location was perfect for getting around Newcastle easily with great transport links.
Dining
8.0
The dining was pretty good with all the basics and self-service hot drinks.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable stay.
Jack
United Kingdom, April  2024
7.2/10

The hotel is conveniently located in the heart of Newcastle, within walking distance of the city center, eating places, and the Train Station/Metro. The rooms are modern and equipped with everything you'd need, though some noise from the heating system can be bothersome. The service was somewhat aloof at times, but they are taking steps to reduce plastic usage.

Rooms
8.0
My room was small but modern and had everything I needed.
Service
6.0
The staff were somewhat aloof at times, but they are playing their part in trying to cut plastic usage.
Location
9.0
The hotel's location is very good, just a 5-minute walk away from the heart of Newcastle, providing excellent access to the city center, the railway station, and public transport services.
Dining
6.0
The dining experience was mixed with limited options, but the proximity to a multi-storey car park next door is convenient.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Basil
United Kingdom, January  2024
8.2/10

The hotel was very welcoming with friendly staff and a convenient location. The rooms, despite being a bit small for four people, had essential amenities like an iron, iron stand, and kettle, although they weren't immediately ready upon our arrival.

Rooms
7.0
The rooms provided were a bit small for four people, but they did come equipped with essential amenities like an iron, iron stand, and kettle.
Service
9.0
The service was exceptional, with the staff being very nice and accommodating. They even allowed us to check-in early and provided a baby cot. The hotel was clean, and the breakfast offered good value for money.
Location
9.0
The hotel is perfectly situated near Newcastle Station and inter-city bus stops, making it very convenient for travelers. The friendly and helpful staff added to the overall positive experience.
Dining
7.0
The breakfast was well-prepared, offering a good selection of hot items. However, it seemed monotonous as the options were the same every day.
Facilities
8.0
The hotel facilities were adequate and well-maintained, providing a comfortable stay overall.
Paul
United Kingdom, October  2023
8.6/10

The hotel room to a gig at the university was nice and spacious, very easy to find. The staff was very polite and helpful; especially the man who brought my breakfast to my room - that definitely set me up for the day. The selection of breakfast on offer was great, and the food and drink were of very good quality. The hotel had everything we needed and was very comfortable, modern, and in good condition.

Rooms
9.0
My room was nice and spacious, easy to find, and the staff was very polite and helpful. The selection of breakfast was great, and the food and drink were of very good quality.
Service
9.0
The staff was friendly, helpful, and very approachable. They were quick to settle issues and even offered an alternate room to ensure we had proper heating.
Location
9.0
The hotel was ideal for our stay, very close to the city center and just a short walk from the quayside and train station.
Dining
8.0
The dining experience was more than adequate for the price, and the location was excellent. The selection was relatively minimal but by no means terrible.
Facilities
8.0
Facilities were well-maintained and added to the overall comfort of the stay.
Jill
United States, September  2023
8.2/10

My stay at the hotel was fantastic overall. The rooms were extremely clean, spacious, and perfect for a family getaway, although they were a bit small. The staff was all very helpful, responsive to any issues, and happy to assist with anything we needed. The location was excellent, just a few minutes' walk from the Central Station, making it ideal for both travel and shopping. The dining experience was good with plenty of food options. However, the lack of variety in certain items was a bit disappointing.

Rooms
8.0
The rooms were extremely clean, spacious, and perfect for our family needs, although a bit small.
Service
9.0
The staff was professional, friendly, and accommodating, making our stay very pleasant.
Location
9.0
The hotel's location was excellent, just a short walk from the Central Station and close to the city center for shopping.
Dining
7.0
The dining experience was good with plenty of options, although more variety, especially in fresh fruits, would have been appreciated.
Facilities
8.0
The hotel offered great facilities that met our needs during our stay.
Margaret
United Kingdom, August  2023
8.2/10

The hotel's location is amazing, near the station, city, pub, and restaurant, making it extremely convenient for exploring. The rooms were very clean and well-equipped with Holiday Inn amenities, ensuring a comfortable stay. The service was top-notch with North East welcoming ways, offering helpful and friendly assistance. However, the dining experience may not be ideal for vegetarians due to limited hot food options. Overall, a great value for money with some room for improvement in the dining choices.

Rooms
8.0
The rooms were very clean with all the amenities you would expect from a Holiday Inn.
Service
9.0
I experienced their North East welcoming ways with wonderfully helpful and super friendly staff.
Location
9.0
The hotel is located within walking distance of the city center and the Utilita Arena, making it an excellent choice for concert-goers.
Dining
6.0
Facilities
7.0
The hotel offers essential services like dry cleaning, housekeeping, and laundry facilities.
Nicole
United States, June  2023
7.0/10

I had a mixed experience at the hotel. The rooms were quite small, making it a bit cramped for all of us, but they were clean and adequate. The service was friendly and welcoming, but the location was a bit strange, although it was within walking distance to many places. The dining options were standard fare but well-cooked. Overall, it was a decent stay with some room for improvement.

Rooms
6.0
The rooms were small, but clean and adequate.
Service
8.0
The service was friendly and welcoming.
Location
7.0
The location was convenient for walking to many places.
Dining
7.0
The dining options were standard fare but well-cooked.
Facilities
7.0
The facilities were satisfactory.
Trevor
United Kingdom, May  2023
7.6/10

The hotel room was a bit small due to the sofa bed for our granddaughter, but it was well-equipped with essentials like a kettle, hairdryer, iron, and TV, perfect for our overnight stay. The hotel's proximity to the arena was convenient. However, there were limitations in setting the room temperature below 18 degrees, and the hairdryer was broken.

Rooms
7.0
The room, although a bit cramped with the sofa bed, had all the necessary amenities for a comfortable stay like a kettle, hairdryer, iron, and TV.
Service
8.0
The service was excellent with quick resolution of any requests we had, but there were instances of staff entering the room multiple times despite being asked to leave.
Location
9.0
The location was fantastic, being very close to the arena we were visiting, making it convenient for our plans. The area was central and not too noisy, with friendly and helpful staff.
Dining
8.0
The breakfast was basic but cooked well, with sufficient options including bacon, sausage, beans, and scrambled egg, exceeding my expectations given the restrictions in place.
Facilities
6.0
The hotel had adequate facilities for a comfortable stay, but there were some issues with room temperature control and broken amenities like the hairdryer that could be improved.
Convenient Location
Room Size Limitation
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Rooms and Guests2 Guests, 1 Room